📜 Terms of Use & Privacy Policy

Effective Date: May 12, 2025

Welcome to KindTalks.eu. We are committed to building a safe, respectful and meaningful platform where users can connect through video conversations based on shared interests and a mutual desire for human connection.

Please read the following Terms of Use and Privacy Policy carefully before using the site.

By creating an account or using KindTalks.eu, you agree to these terms.

Terms of Use Privacy Policy

📘 1. Terms of Use

1.1. Who We Are

KindTalks is an educational and research-based platform developed by students and educators to explore how digital interaction can improve psychological wellbeing and reduce loneliness.

The platform is non-commercial, used primarily for personal use, learning, and academic research.

1.2. Eligibility

To use KindTalks:

  • •You must be at least 16 years old or have parental/guardian consent.
  • •You agree to follow our Community Guidelines.
  • •You agree not to impersonate others or create fake accounts.

1.3. Acceptable Use

You may not use KindTalks to:

  • •Harass, threaten, or harm others
  • •Share or request explicit, violent, or illegal content
  • •Solicit romantic or sexual interaction
  • •Promote or advertise third-party services
  • •Request off-platform contact or personal data

Violation of these rules may result in account suspension or permanent ban.

1.4. Platform Functionality

  • •Conversations are not recorded by default.
  • •Users may leave a session at any time.
  • •KindTalks does not offer therapy or medical advice.
  • •KindTalks is not liable for the content shared in conversations by users.

1.5. Termination of Use

We reserve the right to:

  • •Suspend or delete accounts that violate our Terms or Community Guidelines
  • •Modify or discontinue the platform at any time
  • •Limit access for legal, ethical, or technical reasons

🔐 2. Privacy Policy

We respect your right to privacy and data protection under the General Data Protection Regulation (GDPR) and other applicable laws.

2.1. What We Collect

When you use KindTalks, we may collect:

  • •Personal information: email, username, age range, country, time zone, language(s)
  • •Profile information: areas of interest, brief bio, optional photo
  • •Session activity: participation timestamps, type of session (1-to-1 or group)
  • •Technical data: browser, device type, IP address (for session stability only)

We do not collect:

  • •Chat or video recordings
  • •Sensitive identifiers (e.g., national ID numbers)
  • •Precise location data
  • •Payment information (platform is free to use)

2.2. How We Use Your Data

We use your data to:

  • •Operate and personalize the platform
  • •Match you with relevant conversation partners
  • •Improve user experience and security
  • •Conduct anonymized academic research (only with consent)

2.3. Research and Analytics

As part of our educational mission, anonymized user data may be used for:

  • •Understanding how people connect online
  • •Studying the impact of digital dialogue on wellbeing
  • •Informing social science and psychology research

All research is:

  • •Voluntary
  • •Approved by an academic institution
  • •Conducted anonymously with no personal identifiers used or shared

You may opt out of research participation at any time from your Dashboard.

2.4. Data Sharing

We do not sell or rent your personal information.

We may share data:

  • •With academic partners for research (anonymized only)
  • •If required by law or to protect user safety
  • •With service providers (e.g. hosting) under strict confidentiality agreements

2.5. Data Storage and Retention

  • •Your account data is stored securely on encrypted servers within the EU.
  • •Inactive accounts may be deleted after 12 months of no activity.
  • •You may delete your account at any time via your Dashboard.

Upon deletion:

  • •Your personal data will be removed from active databases.
  • •Anonymized session data may be retained for research purposes.

2.6. Cookies

We use basic cookies to:

  • •Keep you logged in
  • •Remember language preferences
  • •Monitor site performance

You will be asked to consent when you first visit the site.

2.7. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

  • •Access your data
  • •Correct or update your data
  • •Request deletion of your account and all associated data
  • •Withdraw consent for data use or research

To exercise your rights, contact: 📧privacy@kindtalks.eu

2.8. Contact

If you have questions about these policies or your data:

📧support@kindtalks.eu

📧privacy@kindtalks.eu

We aim to respond within 5 business days.

🧷 3. Updates to This Policy

We may occasionally update these Terms & Privacy Policy to reflect improvements or legal changes.

Users will be notified of major changes, and continued use of the platform implies acceptance.

✅ Final Note

KindTalks exists to build a kinder, more connected world — but that only works when safety, transparency, and trust come first.

Thank you for being part of this space.